Privacy Policy

Last updated: July 25, 2026

Draft template. This document is a good-faith starting point and must be reviewed by qualified legal counsel before public launch. It is not legal advice.

1. Information we collect

Account data: name, email, phone, role, neighborhood, verified address.
Young Worker data: collected only with verifiable parental consent (see Parent Consent). We do not collect more than needed for the Service.
Job data: job descriptions, photos you upload, messages you exchange, payments and payouts.
Device data: IP address, browser, and diagnostic logs used to keep the Service secure.

2. How we use information

To operate the marketplace: matching, notifications, payments, and support.
To enforce safety rules, comply with youth-labor laws, and prevent abuse.
To communicate service and account updates.

We do not sell personal information, and we do not use minors' data for advertising or profiling.

3. Sharing

Between users only as needed for a job (e.g. a Homeowner sees the selected Young Worker's first name after selection).
Service providers under contract: authentication, payments (Stripe), messaging (Bird), maps (Google), and email delivery.
Legal: when required by law or to protect users' safety.

4. Data about minors

We follow the U.S. Children's Online Privacy Protection Act (COPPA) principles for users under 13 (not permitted on the Service) and apply heightened protections to users 13–17: verifiable parental consent, limited data collection, no targeted advertising, and parent-visible activity.

5. Your choices & rights

Review, correct, or delete your account information from Account Settings.
Parents may review, correct, or delete their linked Young Worker's data via the Parent Dashboard or by contacting Support.
Residents of California, Colorado, and other states with privacy laws have additional rights; contact Support to exercise them.

6. Retention

We retain account and transaction records for as long as your account is active and for a reasonable period afterward to meet tax, safety, and legal obligations.

7. Security

We use encryption in transit, role-based access controls, and audit logging. No system is 100% secure; report suspected incidents through the Support Center.

8. Contact

Privacy questions: use the Support Center category "Privacy".